TheRareFame.com is an online platform operated by Rare Fame,
dedicated to providing a diverse range of high-quality skincare products. We
aim to offer our customers a seamless shopping experience, bringing the best in
skincare directly to you.

Placing an order on Therarefame.com is simple:
1. Browse our wide range of products.
2. Select the items you wish to purchase and add them to your cart.
3. Proceed to checkout and fill in your shipping and payment details.
4. Review your order and confirm the purchase. You will receive an order confirmation email once your purchase is complete.

We accept a variety of payment methods to ensure a convenient shopping experience:
• Credit/Debit Cards (Visa, MasterCard, American Express)
• Net Banking
• UPI (Unified Payments Interface)
• Wallets (Paytm, Google Pay, PhonePey)
• Cash on Delivery (available in select regions)

After placing an order, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your order on our website under the 'Track Order' section.

We
have a hassle-free return policy. If you are not satisfied with your purchase,
you can return the product within 30 days of delivery. The product must be
unused, in its original packaging, and accompanied by the receipt or proof of
purchase. For more details, please visit our Return Policy page.

Our customer support team is here to help you with any queries or concerns. You can reach us via:
• Email: support@therarefame.com
• Phone: +91-9958880313
• Live Chat: Available on our website from 10 AM to 6 PM (Monday to Friday)

Yes, we offer international shipping to many
countries. Shipping fees and delivery times vary based on the destination.
Please refer to our Shipping Policy page for more information

The
total price of your order, including any applicable taxes and shipping charges,
will be displayed at checkout. There are no hidden charges.

You can cancel or modify your order within 24 hours of
placing it. After this period, the order may have already been processed and
shipped. To cancel or modify your order, please contact our customer support
team.

Creating an account is easy:
1. Click on the 'Sign Up' button on our homepage.
2. Fill in your details, including your name, email address, and password.
3. Verify your email address through the verification link sent to your email.
4. Start shopping and enjoy a personalised experience!

Yes,
we regularly offer discounts and promotions. Sign up for our newsletter to stay
updated on the latest deals and exclusive offers.

If
you receive a damaged or defective product, please contact our customer support
team immediately. We will arrange for a replacement or refund as per your
preference. To help us verify and process your request efficiently, please
share an authentic video of the damaged product when you contact us. This will
allow us to quickly address the issue and ensure you receive the necessary
assistance.